Patients

Some Facts About Us:

 

Texas Institute for Surgery Community Health Needs Assessment (CHNA)

CLICK HERE TO VIEW REPORT

 

CIHQ ACCREDITED

Texas Institute for Surgery at THD has earned the CIHQ Accreditation Approval.

 

 

PATIENT COMPLAINT PROCESS

INFORMING PATIENTS OF THE COMPLAINT PROCESS Organizations using CIHQ accreditation for deemed-status purposes must inform patients, or their surrogate decision-maker, of the right to file complaints regarding quality of care concerns or safety issues to CIHQ. The patient / surrogate decision maker is not required to notify the organization prior to filing the complaint. Information on how to contact CIHQ to file a complaint must be provided as follows:

By Phone (866) 324-5080

By Fax (805) 934-8588

By Mail Center for Improvement in Healthcare Quality P.O. Box 3620 McKinney, TX 75070 ATTN: Executive Director

By E-mail *protected email*

In-Person by Appointment Contact the Executive Director of CIHQ at (866) 324-5080 for instructions.

 

ACR ACCREDITED

mri2711Texas Institute for Surgery at THD has earned accreditation by the American College of Radiology.

 

EXCELLENCE THROUGH INSIGHT

AOE-INSIGHT-2014

Texas Institute for Surgery has been recognized with an Excellence Through Insight award for “Overall Inpatient Experience” for Small Hospitals by HealthStream, Inc. (NASDAQ:HSTM). TIS was awarded this honor for its commitment to providing excellent inpatient patient experiences. This is the second consecutive year that TIS has received this honor. The recognition is awarded to hospitals at the top of their class for patient experiences. To qualify for an award, a hospital must have received top-boxed scores for the patient experience.