Privacy and Confidentiality Policy

Texas Institute for Surgery

The Texas Institute for Surgery website is designed to comply with existing and proposed federal standards regarding the privacy and confidentiality of health care information. Our database and software systems are structured so that maintenance and routine troubleshooting can occur without access to personal information. Security safeguards are in place to help protect against unauthorized access or misuse of information.

All website forms that request personal information (such as name, address, phone number, or email address) use secure HTTPS communication protocols to ensure encrypted transmission of data over the Internet.

To assist you in locating providers or services, Texas Institute for Surgery may collect and use general location information if you allow this functionality.

Partner Websites and External Services

Please review the privacy statements and policies of any third-party partners linked on this website. These external sites are not operated or controlled by Texas Institute for Surgery. If you choose to engage in online transactions with these third parties, you may be required to provide personally identifiable information (PII). Texas Institute for Surgery does not store or maintain this information and has no control over how third-party websites handle your data. We encourage you to contact those providers directly with any questions regarding their privacy practices.

Access and Disclosure

Texas Institute for Surgery does not disclose personal information without your permission, unless required to do so by law or court order. In limited circumstances, authorized staff may access system information solely for troubleshooting or system maintenance. All such access is logged, documented, and strictly limited to task‑critical information in compliance with confidentiality policies.

Links to Third‑Party Websites

Our website may include links to external websites for informational purposes only. These linked sites are not under the control of Texas Institute for Surgery, and we are not responsible for their content, updates, or transmissions. The inclusion of a link does not imply endorsement or affiliation.

Linked websites will open in a new browser window, clearly indicating that you are leaving the Texas Institute for Surgery website. External health-related links are periodically reviewed for relevance and appropriateness.

Passive Tracking Mechanisms

Texas Institute for Surgery is committed to protecting the privacy of website visitors. We use web logs and cookies to collect limited, non‑identifiable usage data.

Information collected may include:

  • Date, time, and duration of visits
  • Pages viewed
  • IP address
  • Browser and operating system type
  • Referring domain

This information is used to analyze website performance, improve content, and enhance user experience.

Cookies

Cookies are small text files stored on your computer to help remember preferences and improve site functionality. Some services may use multi‑session (persistent) cookies, which:

  • Are stored temporarily on your device
  • Help distinguish new versus returning users
  • Assist in website functionality and usage analysis

Persistent cookies expire no later than two years after your last visit.

Texas Institute for Surgery does not use cookies to collect Protected Health Information (PHI), and cookie data is not shared.

You may disable cookies in your browser settings. The website remains accessible with cookies turned off.

Information You Voluntarily Provide

We collect no additional personal information unless you choose to provide it. For example:

  • If you submit an online form, we collect only the information you provide.
  • If you contact us by email, we receive the information included in your message.

Phone Communications

Texas Institute for Surgery may collect limited information regarding calls placed to phone numbers listed on our website or marketing materials. This may include call duration, call source, and general caller information. Data is used solely to improve service quality and patient experience and is not shared for marketing purposes.

SMS / Text Messaging

By enrolling in text messaging services from Texas Institute for Surgery, you confirm that you are authorized to use the provided mobile number and consent to receive automated messages related to care coordination, appointment reminders, or operational communications. Message frequency may vary. Consent may be revoked at any time by replying STOP or updating communication preferences, where applicable.

Message and data rates may apply depending on your carrier. Texas Institute for Surgery does not charge for SMS services.

Text messages may include:

  • Appointment reminders
  • Procedure‑related updates (including family notifications when applicable)
  • Operational or educational health information

Text communications are not intended to replace professional medical advice.

Help and Support

For questions regarding communications, privacy, or to receive assistance, please contact Texas Institute for Surgery directly using the contact information listed on this website.

Spyware

Texas Institute for Surgery does not use spyware or any software designed to collect information without user knowledge or consent.

Site Sponsorship

All content on this website is sponsored solely by Texas Institute for Surgery. No third‑party organizations fund or influence site content.

Contact Information

Texas Institute for Surgery
7115 Greenville Ave, Dallas TX 75231
214-647-5300
Texas Institute for Surgery | At Texas Health Presbyterian Dallas